{"id":3794,"date":"2022-10-10T07:05:19","date_gmt":"2022-10-10T07:05:19","guid":{"rendered":"https:\/\/castelldencus.com\/politica-de-privacitat\/"},"modified":"2026-07-06T06:25:53","modified_gmt":"2026-07-06T06:25:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/castelldencus.com\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Pol\u00edtica de Privacitat&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center; font-family: 'Ovo-Regular';\">Informacion sobre Protecci\u00f3n de Dato<\/h1>\n<p>&nbsp;<\/p>\n<h4 style=\"font-family: 'hind-regular';\"><strong>1- Datos relativos al Responsable<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\"><b>Responsable Tratamiento:<\/b><\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; Entidad: CASTELL D\u00b4ENCUS SL<\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; CIF de la entidad: B63266431<\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; Direccion de la entidad: CTRA. TREMP A SANTA ENGR\u00e0CIA, KM. 5 &#8211; (25630) TALARN<\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; Email de la entidad: CASTELLDENCUS@CASTELLDENCUS.COM<\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; Responsable del tratamiento : RAUL BOBET ALMENARA<\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; Tel\u00e9fono del Responsable del tratamiento : 973252974<\/p>\n<p style=\"font-family: 'hind-light';\">&#8211; Direcci\u00f3n email del Responsable del tratamiento : CASTELLDENCUS@CASTELLDENCUS.COM<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"font-family: 'hind-regular';\"><strong>2- Finalidades<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\">En cumplimiento de lo dispuesto en el Reglamento Europeo 2016\/679 General de Protecci\u00f3n de Datos y la Ley Org\u00e1nica 3\/2018 de Protecci\u00f3n de Datos Personales y Garant\u00eda de Derechos Digitales, le informamos de que, dependiendo de la relaci\u00f3n que tenga con nosotros, en\u00a0<strong>CASTELL D\u00b4ENCUS SL<\/strong>\u00a0tratamos los datos que nos facilita para alguna, o todas, las siguientes finalidades:<\/p>\n<ul>\n<li style=\"font-family: 'hind-light';\">Env\u00edo de informaci\u00f3n por correo electr\u00f3nico sobre actuaciones y servicios de la empresa.<\/li>\n<li style=\"font-family: 'hind-light';\">Informaci\u00f3n comercial mediante correos electr\u00f3nicos desde la plataforma MailChimp, sin que el Responsable pueda asegurar unas correctas medidas de seguridad y tratamiento adecuados al RGPD de la propia plataforma<\/li>\n<li style=\"font-family: 'hind-light';\">Informaci\u00f3n procedente de Cookies<\/li>\n<li style=\"font-family: 'hind-light';\">Programaci\u00f3n de visitas<\/li>\n<li style=\"font-family: 'hind-light';\">Realizaci\u00f3n de compra mediante tienda virtual en p\u00e1gina web\/plataforma.<\/li>\n<li style=\"font-family: 'hind-light';\">Realizar pedidos<\/li>\n<li style=\"font-family: 'hind-light';\">Reservas<\/li>\n<\/ul>\n<h4 style=\"font-family: 'hind-regular';\"><strong>3- Plazo de conservaci\u00f3n de los datos<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\">Sus datos ser\u00e1n conservados en un tiempo de 5 a\u00f1os, comercial o de otro tipo con nuestra entidad, solicite su supresi\u00f3n, as\u00ed mismo los datos ser\u00e1n almacenados el tiempo necesario para cumplir las obligaciones legales.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"font-family: 'hind-regular';\"><strong>4- Legitimaci\u00f3n<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\">La base legal para el tratamiento de tus datos radica por:<\/p>\n<ul>\n<li style=\"font-family: 'hind-light';\">Consentimiento inequ\u00edvoco<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 style=\"font-family: 'hind-regular';\"><strong>5- Destinatarios<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\">Sus datos personales ser\u00e1n comunicados a terceros en los siguientes supuestos:<\/p>\n<ul>\n<li style=\"font-family: 'hind-light';\">Bancos y entidades financieras<\/li>\n<li style=\"font-family: 'hind-light';\">Entidades inform\u00e1ticas de mantenimiento de software y hardware<\/li>\n<li style=\"font-family: 'hind-light';\">Gestor\u00eda\/Asesor\u00eda<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 style=\"font-family: 'hind-regular';\"><strong>6- Derechos<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\">Tiene derecho a obtener confirmaci\u00f3n sobre si en\u00a0<strong>CASTELL D\u00b4ENCUS SL<\/strong>\u00a0estamos tratando datos personales que le conciernan, o no.<\/p>\n<p style=\"font-family: 'hind-light';\">Asimismo, tiene derecho de acceso a sus datos personales, as\u00ed como a solicitar la\u00a0<em>rectificaci\u00f3n<\/em>\u00a0de los datos inexactos o, en su caso, solicitar su\u00a0<em>supresi\u00f3n<\/em>\u00a0cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos.<\/p>\n<p style=\"font-family: 'hind-light';\">En determinadas circunstancias, podr\u00e1 solicitar la\u00a0<em>limitaci\u00f3n del tratamiento<\/em>\u00a0de sus datos, en cuyo caso \u00fanicamente los conservaremos para el ejercicio o la defensa de reclamaciones.<\/p>\n<p style=\"font-family: 'hind-light';\">Adicionalmente, en determinadas circunstancias y por motivos relacionados con tu situaci\u00f3n particular, podr\u00e1 ejercer el derecho de\u00a0<em>oposici\u00f3n<\/em>\u00a0al tratamiento de sus datos.\u00a0<strong>CASTELL D\u00b4ENCUS SL<\/strong>\u00a0dejar\u00e1 de tratar los datos, salvo por motivos leg\u00edtimos imperiosos, o el ejercicio o la defensa de posibles reclamaciones.<\/p>\n<p style=\"font-family: 'hind-light';\">Asimismo, puede ejercer el derecho a la\u00a0<em>portabilidad<\/em>\u00a0de los datos, as\u00ed como retirar los consentimientos facilitados en cualquier momento, sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada.<\/p>\n<p style=\"font-family: 'hind-light';\">Si desea hacer uso de cualquiera de tus derechos puede realizarlos a trav\u00e9s de los enlaces habilitados que encontrar\u00e1 a continuaci\u00f3n:<\/p>\n<ul>\n<li style=\"font-family: 'hind-light';\">Para ejercer su derecho de\u00a0<strong>Acceso<\/strong>\u00a0haga clic\u00a0<a href=\"https:\/\/intranet.laboralrgpd.com\/webApp\/clientes_derechos\/derechos-formulario.php?id_cliente=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/li>\n<li style=\"font-family: 'hind-light';\">Para ejercer su derecho de\u00a0<strong>Rectificaci\u00f3n<\/strong>\u00a0haga clic\u00a0<a href=\"https:\/\/intranet.laboralrgpd.com\/webApp\/clientes_derechos\/derechos-formulario.php?id_cliente=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/li>\n<li style=\"font-family: 'hind-light';\">Para ejercer su derecho de\u00a0<strong>Rectificaci\u00f3n<\/strong>\u00a0haga clic\u00a0<a href=\"https:\/\/intranet.laboralrgpd.com\/webApp\/clientes_derechos\/derechos-formulario.php?id_cliente=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/li>\n<li style=\"font-family: 'hind-light';\">Para ejercer su derecho de\u00a0<strong>Limitaci\u00f3n del Tratamiento<\/strong>\u00a0haga clic\u00a0<a href=\"https:\/\/intranet.laboralrgpd.com\/webApp\/clientes_derechos\/derechos-formulario.php?id_cliente=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/li>\n<li style=\"font-family: 'hind-light';\">Para ejercer su derecho de\u00a0<strong>Oposici\u00f3n<\/strong>\u00a0haga clic\u00a0<a href=\"https:\/\/intranet.laboralrgpd.com\/webApp\/clientes_derechos\/derechos-formulario.php?id_cliente=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/li>\n<li style=\"font-family: 'hind-light';\">Para ejercer su derecho de <strong>Portabilidad<\/strong> haga clic <a href=\"https:\/\/intranet.laboralrgpd.com\/webApp\/clientes_derechos\/derechos-formulario.php?id_cliente=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\">aqu\u00ed<\/a><\/li>\n<\/ul>\n<p style=\"font-family: 'hind-light';\">Alternativamente, tambi\u00e9n puede dirigirse a nosotros mediante correo postal a la siguiente direcci\u00f3n:\u00a0<strong>CTRA. TREMP A SANTA ENGR\u00e0CIA, KM. 5 &#8211; (25630) TALARN<\/strong>\u00a0adjuntado una fotocopia del DNI, para la certeza de su identidad. Recuerde facilitar la mayor informaci\u00f3n posible sobre su solicitud: Nombre y apellidos, direcci\u00f3n de correo electr\u00f3nico que utiliza para la cuenta o portal objeto de tu solicitud.<\/p>\n<p style=\"font-family: 'hind-light';\">Por \u00faltimo, le informamos que puede dirigirse ante la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos y dem\u00e1s organismos p\u00fablicos competentes para cualquier reclamaci\u00f3n derivada del tratamiento de tus datos personales.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"font-family: 'hind-regular';\"><strong>7- Pol\u00edtica de cookies<\/strong><\/h4>\n<p style=\"font-family: 'hind-light';\">Para conocer las cookies que utilizamos en nuestra p\u00e1gina, recuerde que puede acceder a nuestra Pol\u00edtica de Cookies a trav\u00e9s del siguiente enlace\u00a0<a href=\"https:\/\/intranet.laboralrgpd.com\/politicaCookies\/index.php?sid=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" target=\"_blank\" rel=\"noopener\">pol\u00edtica de cookies<\/a>.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Pol\u00edtica de Privacitat&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Privacy Policy<\/h2>\n<p>&nbsp;<\/p>\n<h2>1. Data Controller<\/h2>\n<p>In accordance with Regulation (EU) 2016\/679, General Data Protection Regulation (GDPR), and Organic Law 3\/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD), users are informed that the personal data provided will be processed by:<br \/>\nData Controller: CASTELL D&#8217;ENCUS, S.L.<br \/>\nTax ID No.: B63266431<br \/>\nAddress: Carretera de Tremp a Santa Engr\u00e0cia, Km. 5, 25630 Talarn (Lleida)<br \/>\nTelephone: 973 252 974<br \/>\nEmail: castelldencus@castelldencus.com<\/p>\n<p>\u00a0<\/p>\n<h2>2. Purposes of Processing<\/h2>\n<p>The personal data provided may be processed for the following purposes:<br \/>\n\u2022 To manage enquiries, requests for information and communications made through the website or by any other contact method.<br \/>\n\u2022 To manage bookings for visits, wine tourism activities, tastings and events organised by the entity.<br \/>\n\u2022 To manage orders, purchases made through the online store and the corresponding contractual relationship with customers.<br \/>\n\u2022 To manage billing, payment collection and compliance with administrative, accounting and tax obligations.<br \/>\n\u2022 To manage participation in loyalty programmes, customer clubs or promotional activities, where applicable.<br \/>\n\u2022 To send commercial information about the entity\u2019s products, services, activities and news by electronic or conventional means, where consent or sufficient legal authorisation exists.<br \/>\n\u2022 To ensure the security of the website and prevent fraudulent or unlawful use.<br \/>\n\u2022 To manage browsing preferences through the use of cookies, in accordance with the corresponding Cookie Policy.<\/p>\n<p>\u00a0<\/p>\n<h2>3. Legal Basis for Processing<\/h2>\n<p>The legal basis that legitimises the processing of personal data may be:<br \/>\n\u2022 The performance of a contract or the application of pre-contractual measures requested by the data subject.<br \/>\n\u2022 Compliance with legal obligations applicable to the data controller.<br \/>\n\u2022 Consent given by the data subject for one or more specific purposes.<br \/>\n\u2022 The legitimate interest of the controller in ensuring website security, preventing fraud and properly managing the relationship with customers and users.<br \/>\nWhere processing is based on consent, it may be withdrawn at any time without affecting the lawfulness of processing carried out prior to its withdrawal.<\/p>\n<p>\u00a0<\/p>\n<h2>4. Categories of Data Processed<\/h2>\n<p>Depending on the intended purpose, the following categories of data may be processed:<br \/>\n\u2022 Identification data, such as first name and surname.<br \/>\n\u2022 Contact details, such as email address, telephone number and postal address.<br \/>\n\u2022 Financial and billing data.<br \/>\n\u2022 Data relating to purchases, bookings or contracted services.<br \/>\n\u2022 Browsing and website usage data.<br \/>\n\u2022 Any other information voluntarily provided by the data subject.<\/p>\n<p>\u00a0<\/p>\n<h2>5. Data Retention<\/h2>\n<p>Personal data will be retained for the time necessary to fulfil the purpose for which it was collected.<br \/>\nSubsequently, the data may be duly blocked for the periods required by applicable regulations in order to address any possible legal liabilities.<br \/>\nIn particular:<br \/>\n\u2022 Data related to purchases and billing will be retained for the legally required periods.<br \/>\n\u2022 Data used for sending commercial communications will be retained until the data subject withdraws their consent or requests its deletion.<br \/>\n\u2022 Data arising from enquiries will be retained for the time necessary to respond to them and carry out the corresponding follow-up.<\/p>\n<p>\u00a0<\/p>\n<h2>6. Data Recipients<\/h2>\n<p>Personal data may be disclosed to:<br \/>\n\u2022 Banking and financial institutions for the management of collections and payments.<br \/>\n\u2022 Advisors, administrative agencies and professional service providers.<br \/>\n\u2022 Technology and web hosting providers that provide services to the data controller.<br \/>\n\u2022 Public administrations, official bodies and competent authorities where there is a legal obligation.<br \/>\nNo data transfers other than those indicated will be carried out unless required by law or with the express consent of the data subject.<\/p>\n<p>\u00a0<\/p>\n<h2>7. International Data Transfers<\/h2>\n<p>Some of the technology providers used by the entity may be located outside the European Economic Area or may carry out international data processing.<br \/>\nIn such cases, the controller will adopt the appropriate safeguards provided for in data protection regulations to ensure a level of protection equivalent to that required by European legislation.<\/p>\n<p>\u00a0<\/p>\n<h2>8. Rights of Data Subjects<\/h2>\n<p>Any person has the right to obtain confirmation as to whether CASTELL D&#8217;ENCUS, S.L. is processing personal data concerning them.<br \/>\nThey may also exercise the following rights:<br \/>\n\u2022 Access to their personal data.<br \/>\n\u2022 Rectification of inaccurate data.<br \/>\n\u2022 Erasure of data where appropriate.<br \/>\n\u2022 Restriction of processing.<br \/>\n\u2022 Objection to processing.<br \/>\n\u2022 Data portability.<br \/>\n\u2022 Withdrawal of previously given consent.<br \/>\nTo exercise these rights, they may contact the postal address or email address indicated in this policy in writing.<br \/>\nWhere necessary to verify their identity, supporting documentation may be requested.<\/p>\n<p>\u00a0<\/p>\n<h2>9. Complaints Before the Supervisory Authority<\/h2>\n<p>If you consider that the processing of your personal data does not comply with current regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) through its electronic headquarters or by any of the means made available by said supervisory authority.[\/et_pb_text][et_pb_text admin_label=&#8221;Pol\u00edtica de Privacitat &#8211; OLD&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;]<iframe id=\"iframe_privacidad\" src=\"https:\/\/intranet.laboralrgpd.com\/politicaPrivacidad\/index.php?sid=aXB4L3o1ZVNhaFZNSkNlOU1tWGxNQT09\" height=\"auto\" width=\"100%\" title=\"Politica de privacitat\" scrolling=\"no\"><\/iframe>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Informacion sobre Protecci\u00f3n de Dato &nbsp; 1- Datos relativos al Responsable Responsable Tratamiento: &#8211; Entidad: CASTELL D\u00b4ENCUS SL &#8211; CIF de la entidad: B63266431 &#8211; Direccion de la entidad: CTRA. TREMP A SANTA ENGR\u00e0CIA, KM. 5 &#8211; (25630) TALARN &#8211; Email de la entidad: CASTELLDENCUS@CASTELLDENCUS.COM &#8211; Responsable del tratamiento : RAUL BOBET ALMENARA &#8211; Tel\u00e9fono [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3794","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PRIVACY POLICY - Castell d\u2019Encus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/castelldencus.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PRIVACY POLICY - Castell d\u2019Encus\" \/>\n<meta property=\"og:description\" content=\"Informacion sobre Protecci\u00f3n de Dato &nbsp; 1- Datos relativos al Responsable Responsable Tratamiento: - Entidad: CASTELL D\u00b4ENCUS SL - CIF de la entidad: B63266431 - Direccion de la entidad: CTRA. 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